Terms & Conditions

Introduction

These Terms and Conditions govern your use of the JP Smith Plumbing & Son website (tonwell.com) and any services provided by JP Smith Plumbing & Son. By using this website or engaging our services, you agree to be bound by these terms.

Services

JP Smith Plumbing & Son provides building, construction, renovation and repair services including but not limited to insurance work, extensions, alterations, internal refurbishments, and patios and driveways. All work is carried out to current building regulations and industry standards.

Quotations

All quotations provided are free of charge and without obligation. Quotations are valid for 30 days from the date of issue unless otherwise stated. A quotation does not constitute a contract until accepted in writing by both parties.

Payment Terms

Payment terms will be agreed in writing before work commences. Stage payments may be required for larger projects. Final payment is due upon satisfactory completion of the agreed works.

Warranties

All work carried out by JP Smith Plumbing & Son is guaranteed for a minimum of 12 months from completion unless otherwise stated. This guarantee covers defects in workmanship and materials supplied by us.

Insurance

JP Smith Plumbing & Son maintains full public liability insurance and employers liability insurance. Copies of insurance certificates are available upon request.

Variations

Any changes to the agreed scope of work must be confirmed in writing. Additional costs arising from variations will be communicated and agreed before the work is carried out.

Cancellation

Either party may cancel the contract by giving reasonable written notice. Any work completed and materials purchased prior to cancellation will be payable.

Limitation of Liability

JP Smith Plumbing & Son shall not be liable for any indirect or consequential losses. Our total liability shall not exceed the contract value of the works.

Disputes

In the event of a dispute, both parties agree to attempt resolution through discussion in the first instance. If a resolution cannot be reached, mediation or arbitration may be pursued. These terms are governed by the laws of England and Wales.

Website Use

The content of this website is for general information purposes only. While we endeavour to keep information accurate and up to date, we make no representations or warranties about the completeness or accuracy of the information provided.

Contact

If you have any questions about these Terms and Conditions, please contact us at [email protected] or call 07979 482036.

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